Facilities Management / Maintenance Contracts 

TM Technical Services provides Contract Technical Support / IT Facilities Management Services for all manner of Public and Commercial Sector Clients, including these sectors;

HM Government (Home Office)

Local Councils / Authorities

NHS Health Trusts

LEA's / Individual Schools

SME's

Legal / Professional

Registered Charities

Colleges / Universities

Training Organisations

For information regarding outsourcing your IT Support or Maintenance Provision , please call 0800 1957809 or e-mail us at contract.support@tmtec.net

We offer a range of scaleable On-Site Contracts for organisations based in the North east of England / Scottish Borders.  We can also provide Remote On-demand "Virtual" Technical Support via the internet for clients based further a field. 

Purchase Orders are accepted immediately from educational establishments and Public Sector bodies (subject to our standard trading terms and conditions).

On-Site Hardware / Software Support

TM provide a full range of support and maintenance services (hardware and software), which are scalable to suit your organisation's requirements.  These include;

Client / Server Network Support / Administration

Internet Routing / Connectivity

Relational Database Support

Domain Management

Virus Detection & Removal

VPN's

E-mail Systems
(Microsoft Exchange & MDaemon)
Telecoms Hardware Support & PBX Programming

Microsoft Operating Systems -Server / Desktop

MS-Office Software Support (all versions)

PC / Server / Peripheral Hardware Repairs

Password / License Key Recovery

Data Recovery Backup Management  

Remote "Virtual" Technical Support

To compliment our On-Site Support Services, we offer a Remote (internet based) support service which is used to diagnose and repair software faults and to administer client servers remotely.  Our Remote Support Service dramatically reduces response times and is particularly cost effective when compared to a wholly On-site Maintenance Contract.

For information regarding our Maintenance Contracts & IT Support, please call 0800 1957809 or e-mail us at virtual.support@tmtec.net

Adhoc Technical Support

To compliment our contract Support Services, we also offer a "one off" support service which is paid for by credit / debit card and is billed in 20 minute intervals.  Please call 0800 1957809 to initiate a support call.